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CASE STUDY - IT Staffing – Cylsys successfully deployed 23 Engineers across 23 locations in < 30 days for one of the Top E-commerce companies

The Cylsys IT Staffing Team successfully identified, interviewed, shortlisted and deployed 23 Engineers across 23 locations in India in < 30 days for one of the Top E-commerce companies

Client Overview

The client, one of the largest ecommerce platforms globally, needed to rapidly staff technical support across 23 locations in India. The requirement: deploy Desktop Support Engineers with strong IT troubleshooting skills — immediately.

The Challenge

The client needed 25 Desktop Support Engineers across remote locations in India — with joining time marked as immediate. The roles were contractual (3 months), which made it even harder to source qualified talent willing to relocate or commit short-term.

Key Challenges

    • Deploy 25 qualified Desktop Support Engineers
    • 23 cities across India (mostly outskirts)
    • Immediate joining
    • 25 engineers for 3-month contract

Our Solution

Cylsys’ IT Staffing team, responded with speed and precision.

Dual-Team Strategy
    Recruitment Team (5 Members)
    • Tapped into Cylsys' internal IT talent database
    • Conducted initial filtering and reference checks
    • Coordinated offer issuance and candidate onboarding
    Technical Interview Panel (3 Members)
    • Conducted in-house technical rounds
    • Finalized job-ready talent
    • Deployed engineers to training across 23 sites

Process Efficiency

    • 80% candidates sourced from internal database
    • Replacements pre-identified and deployed within hours
    • End-to-end travel coordination for outstation candidates

Project Timeline at a Glance

Phase
  • Planning
  • Team Setup
  • Execution Rollout
  • Real-Time Tracking
  • Goal Achieved
Highlights
  • Skill & geography mapping; urgency assessment 
  • Recruitment & interview teams activated
  • Candidates shortlisted, interviewed, offers rolled out
  • Training, onboarding, and travel tracked live
  • All engineers live at sites within 30 dayse

About Cylsys Hire Developer Services

Cylsys enables businesses to scale technology teams quickly with vetted engineers across IT support, development, and infrastructure roles.

    What We Offer
    • Talent Pool: Desktop Support, Network Engineers, SysAdmins, and more  
    • Flexible Engagements: Hourly, Daily, Monthly, or Project-Based  
    • Coverage: Remote, Onsite, or Hybrid across India
    • Rapid Deployment: Ready-to-go talent aligned to your tech stack

Want Results Like This? 

Whether you need on-demand IT support or specialist dev talent, Cylsys delivers skilled professionals — fast, flexible, and reliable.

Explore our Services Today

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